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Brothers and Sisters,
The Executive Negotiating Committee met face to face with American Airlines this week in Washington D.C.
Complete Tentative Agreements were reached on:
Hours of Service M&R
Reduction in Force M&R-MLS
Overtime Distribution Procedures M&R- MLS
As previously reported in our last session, Association negotiators presented the company with a comprehensive proposal on Scope for all groups.
The Scope proposals set the foundation for the Association this week to present to American Airlines, the largest and most profitable airline in the world (who yesterday reported year-end profits of $3.8 Billion), proposals on all outstanding economic topics. Those topics include Healthcare, Retirement and all forms of Compensation.
Your negotiating committees are pleased to have all of these topics on the bargaining table, a necessary next step in the completion of JCBA negotiations and returning to our members what we have sacrificed to put the company in the position it is in today.
Your continued solidarity and support are critical to our success at this juncture of the negotiation process.
The future negotiating calendar is as follows:
February 12- DCA
February 20- DCA
Fleet Negotiating Committee:
Mark Baskett William Fa Mike Fairbanks Tim Hughes Steve Miller
Tim Murphy Pat Rezler Andre Sutton Rodney Walker Bill Wilson
Mechanic and Related/Stores Committee:
Jason Best Mike Bush Ken Coley John Coveny Dale Danker Mark Huffman
Bennie Martino Gary Peterson Rollie Reaves Sean Ryan Jay Sleeman Mark Strength
As a follow up to the note I sent you related to the direct deposit issue for 133 team members’ $1,000 tax reform-related payout, I’d like to update you on our investigation and steps we’re taking.
Based on our current investigation, it appears that an unauthorized person was able to reset a small number of team member Jetnet passwords to gain access to certain team member ePays account information through Jetnet with the purpose of redirecting payroll direct deposits to a fraudulent bank account number. The reason these 133 team members received a paper check for the $1,000 payout was to ensure the unauthorized individual was not successful in redirecting funds.
To date, we have found no evidence of a compromise of American Airlines systems, and believe team member information, including information used to make password changes, was likely obtained outside of American’s systems through fraudulent means. American takes all security concerns seriously, and we are diligently investigating to identify the source of any team member information the malicious person may have used to gain access to team member account information.
What information was impacted?
American has found no evidence of access to any personally identifiable information such as social security numbers, passport numbers or credit card numbers. Although these team members’ names, bank account numbers and routing numbers were visible, American does not store bank account passwords, security or access codes to their bank accounts. As such, we do not believe this incident could result in any unauthorized access to impacted team member bank accounts.
What we’re doing.
Within twenty four hours of learning of this activity, American took a number of steps to protect its team members:
- We immediately suspended all ability to change direct deposit account information online, and provided a message to team members on how they can change their information through a Payroll Service Center representative.
- We issued the planned $1,000 payout to some team members via paper checks, rather than through direct deposit.
- We reset the Jetnet passwords for all potentially impacted team members.
- We are implementing additional verification steps for Jetnet password resets.
- We began an immediate investigation into the incident. We will continue to inform impacted team members and you of any pertinent developments.
What we’re doing for impacted team members.
- We notified affected team members of the issue within 24 hours of finding it.
- Our Payroll Service Center followed up by phone starting Monday to make sure these team members were aware of the direct deposit issue and to ensure we had the correct direct deposit information in our system.
- We are sending a communication to these team members today to let them know the result of our investigation and next steps they can take.
- As part of that, we are offering these team members complimentary credit monitoring through Experian.
As I mentioned above, we’ll continue to share pertinent updates with you and your affected members. If you have any questions, please let me know.
James B. Weel & Rob Jones, jr. MD – Labor Relations